EDUCATION

Master of Library and Information Science
University of Hawai‘i at Mānoa
May 2010
Member, Beta Phi Mu (International Library and Information Studies Honor Society)

Bachelor of Arts in International Affairs
Certificate in Asian Studies
University of Cincinnati
June 2002
Member, Pi Sigma Alpha (National Political Science Honor Society)

LIBRARY EXPERIENCE

Electronic Services Librarian, Cooper Thomas LLC, on-site contractor at Dept. of Veterans Affairs,
Washington, DC, Library Network Office
October 2010 - present

• Assisted with implementing and maintaining national electronic resource subscriptions/purchases, including databases, e-books and e-journals from a variety of vendors; I've added and monitored over 1,000 e-journal and e-book titles in Serials Solutions (an electronic resource management tool) for 153 VA libraries
• Assisted with integrating local e-resources for 153 VA Medical Center libraries with national e-resources
• Provided ongoing content management, including integration of upgrades and new functions made available by vendors
• Worked with remote library staff and remote users in troubleshooting and resolving technical and access problems on a daily basis including monitoring and evaluating current procedures for reporting technical and access problems; I'm the contact person for all technical and access problems with nationally purchased e-resources
• Requested MARC cataloging records from vendors, reviewed and distributed records to all VA libraries
• Updated content and advise on structure of intranet and internet web site
• Worked with team members in the selection, evaluation and presentation of new or updated packages of electronic resources, e-journals, and/or e-books
• Attended online and in-person instructional sessions on newly subscribed databases and other electronic resources
• Provided instruction on e-resources to remote library staff at all VA Medical Centers
• Monitored and analyzed statistics from 6 vendors and compiled statistics and discussed with team members to assist with future resource planning
• Maintained knowledge of trends and standards in the library profession through subscriptions to multiple library listservs and attendance online and in person at numerous webinars and conferences including American Library Association and the NIH Handheld User Group Expo.
• Provided guidance on developing the use of new technologies including developing a guide on use of e-resources on handheld devices via mobile sites and/or apps
• Provided library orientation and education on accessing electronic resources by conducting over 20 training sessions with remote medical center staff

• Performed BIBCO full-level original cataloging of English language books, electronic resources (monographic, serial, and integrating), maps, and videorecordings using the Endeavor Voyager cataloging module and the OCLC Connexion client
• Created name and series authority records for contribution to LC/NAF through NACO
• Submitted successful SACO proposals for topical subject headings "Kajukenbo," "Pritchardia" and "Hemp seed oil"
• Assigned LCSH subject headings and LCC call numbers to library materials on a wide range of subjects
• Performed catalog maintenance projects for a variety of bibliographic, holdings, and item-level problems

• Sorted and checked in daily mail including newspapers, magazines and journals
• Checked in and processed standing orders

• Provided ready reference service for patrons
• Checked in and out library materials to patrons
• Provided readers' advisory
• Handled payment for library fines, totaled cash in drawer and made bank deposits
• Gave instruction in searching library catalog and electronic resources
• Assisted with minor computer and printer problems
• Assisted in various library programs
• Located and processed Interlibrary Loan Requests
• Shelved library materials
• Processed incoming magazines
• Opened and closed library

• Checked in and out library materials to patrons
• Handled payment of library fines
• Assisted with minor computer and printer problems
• Assisted with system-wide barcode and stack relocation project

• Shelved library materials
• Shelf read
• Provided back up at circulation desk when necessary

OTHER EMPLOYMENT

Administrative Planner, Maui Pineapple Company, Honolua Plantation, Lahaina, HI
July 2006 - May 2009

• In charge of daily operations of office
• Led project to weed and reorganize company filing system
• Created reports, spreadsheets and presentations using Microsoft Office
• Entered and monitored employees' time
• Locksmith- made, repaired or recombinated over 250 7 and 6 pin locks; cut over 600 keys

• Assisted in daily maintenance of local families' olive orchards
• Picked and prepared olives for olive oil pressing
• Attended "Lingua Italiana per stranieri" classes 10 hours a week in nearby Ventimiglia

• Planned, prepared and delivered lessons to freshman and sophomore university students
• Assessed students' oral and written work and provided feedback
• Advised and participated in various programs and workshops given by the Foreign Languages Department

STUDENT ACTIVITIES

Web Team
September 2008 - May 2010

• Updated Neighbor Island student blog
• Instructed LIS students on basic web page development

• Assisted in organizing and preparing library tours, brown bag events and poster mini-conferences in real life and Second Life

SCHOLARSHIPS

• Maui Friends of the Library Spring 2009
• Friends of the Library of Hawai‘i Fall 2009
• University of Hawai‘i Mānoa Achievement Scholarship Spring 2010

PROFESSIONAL MEMBERSHIPS

• American Library Association 2008-present
• Hawai‘i Library Association 2008-present

WORKSHOPS ATTENDED

• SCCTP Basic Serials Cataloging, Instructor: Eugene Dickerson March 2010
• SCCTP Advanced Serials Cataloging, Instructors: Margaret Mering & Adolfo Tarango confirmed for June 2010

SPECIAL QUALIFICATIONS & SKILLS

• Familiar with AACR2, LCRI, MARC21 bibliographic, authority and holdings formats, LCSH, Subject Headings Manual, NACO & SACO documentation, and Cartographic Materials
• Experience with OCLC Connexion client, cataloging module of Endeavor Voyager integrated library system, Cataloger's Toolkit, and Cataloger's Desktop
• Excellent verbal and written communication skills
• Familiar and comfortable with working in a diverse community
• Expert database and WWW searching, e-mail
• Proficient with Microsoft Office (Word, Excel, Outlook/Entourage, PowerPoint)
• Proficient with Windows and Mac operating systems
• Proficient with HTML, XHTML & CSS
• Experience with web design (including this page)
• Experience with Adobe Photoshop and Adobe Illustrator
• Experience with database software Microsoft Access and FileMaker Pro
• Basic reading comprehension of Italian
• Elementary reading comprehension of other Romance languages
• Elementary reading comprehension of Chinese

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